When i last complained i got a phone call from a customer service consultant telling me that a person will be calling me to find out what my address is that they can come to my house and check my service after that i haven't received another call and no one has contacted me or come to my house. ...
On 4 July I wrote to Cell C about their deteriorating network connections in Brackenfell, Cape Town, and in Linden and Parkhurst in Johannesburg. The network is always busy or there are network errors. Incoming calls never come through and SMS messages only upto 8 hours later. Of cause I got no ...
On 11 June 2013 I reported that my internet was extremely slow and disconnected continuously. I recieved ref number 3061203255 & was told it would take 7-14 days to resolve issue. On 27 June I spoke to Sam & Bonga who gave me ref number SD108012. & informed that someone will contact me ...
I PORTED MY MOBILE NUMBER TO CELL C SOMETIME AGO. THE REASON FOR MY PORTING WAS THAT CELL C HAS REASONABLE AIR TIME PRICES AND A LOT OF VALUE FOR MONEY. AND I MUST SAY I WAS A VERY HAPPY CUSTOMER WITH CELL C IN GENERAL. BUT I HAVE EXPERIENCED A RATHER DISAPPOINTING DATA CONNECTION LATELY. I SPEND ...
I received an email after my complaint and i received an email saying that they will contact me, this was about 2 weeks ago and still nothing, im starting to think that maybe they cant even get hold of me due to bad network. Disgusting how this company still stays in business and claims they are ...
This has been over 2 months since i wrote my last complaint, when i did write my last complaint i had a technical consultant call me the next morning telling me that all will be sorted with the network by end of week otherwise he will send me a form that i must fill out and send it back to Cellc ...