Upon joining Momentum Health Medical aid in January 2013, we also opted to join Momentum's Multiply Wellness Program in February 2013. We went for the wellness assessment on the 22nd February 2013. It has been a continuous struggle to activate the Multiply on-line account as well as have the ...
I refer to my first complaint dated 9 Mar 2013. I was notified on 11 March that my membership indeed has been activated. Thank you. But last night the activation fee was deducted from my bank account. Being an existing Bankmed member coming over from Vitality, I should NOT be paying activation fee ...
On the 27th of January 2013 I made purchases at Dischem Norwood and used my multiply dischem card as well as ebucks card which was swiped for my purchases. No cash back was allocated as per the dischem benefit and I emailed multiply who said that the issue with their systems would be rectified. I ...
I am a Bankmed Medical Aid member. Up to now I have been a member of Vitality, but the decision was made to switch to Momentums' Multiply loyalty program. I was informed it would take 48 hours to activate my membership. i emailed my application on 5 March and after hearing nothing for 24 hours, ...
I joined virgin active over 2 years ago never had a problem with anything up until feb when i joined momentum i applied to change my membership at the gym to suit the benefits of my medical aid now when i applied everything was all good up until 2 days later i came to the gym only to see on ...
We have joined Momentum Multiply on the 1st February 2013 and since that date have had no end of issues. The following is a list of issues we have had to phone the call centre with in the last 6 weeks: 1.Trying to get the multiply contract setup properly took 2 weeks. Getting multiply cards ...