Momentum
Once again

I refer to my first complaint dated 9 Mar 2013.

I was notified on 11 March that my membership indeed has been activated. Thank you.

But last night the activation fee was deducted from my bank account. Being an existing Bankmed member coming over from Vitality, I should NOT be paying activation fee - as per your call centre and Bankmed's website.

Called the call centre this morning, 13 Mar, and as always, they will call me back. Still waiting.

Can someone PLEASE rectify asap?

Thank you
(Supplier name changed from Momentum Health to Momentum by Hellopeter.com)