I've joined Multiply in January as part of the Bankmed benefits. Various e-mails were send to us indicating that if we join Virgin Active during January on the Multiply program we do not need to pay the R645 activation fee, however when I activated the multiply program on my gym account Momentum ...
We recently swithced from Vitality to Multiply and what a disaster it has been ever since!! I have send my application on 5 December 2012 and received an automated email stating that my application was received. Since then it has been back to back calls to the Multiply Call centre trying to speak ...
Hi Multiply I was on Platinum status from the start of the year 2013 and now Multiply website reflects that I am on SILVER status and that I need 22945 points to remain on SILVER status. Please resolve this urgent query as I am not happy to fall down to SILVER status when I have been maintaining my ...
Good Morning I previously logged a complaint with regard to my Gym membership changeover since I joined Multiply in Jan 2013. My complaint was logged on the 7th Jan 2013 and I received feedback that it would be resolved. I have since then not received any feedback with regard to the changeover ...
I decided to cancel my Multiply and Virgin active membership as I will not find this service valuable and called the call centre on the 23rd Jan13 to request the multiply membership and Virgin active membership be cancelled. Themba from the call centre advised me that it will be done (no problem) ...
I am now at wits end. I have migrated to Bankmed and activated my multiply benefits at the beginning of January. Since than, I have begged, phoned, visited the gyms, called both Virgin active and multiply's call centres several times and am still unable to get my gym membership reinstated. I am at ...