I am a Virgin active member through momemtum multiply and have not been able to use this membership for some time. I contacted Virgin active to find out how i should go about to cancel tis membership. They advised me on contacting momentum multiply to do so. I tried to call there call centre on the ...
After a long process of trying to find the correct medical cover I finally decided to go with Momentum Health. Well my biggest mistake ever. Im being debited twice for one medical cover, (apparently savings is separate to the medical aid cover, which I was never told by the way, now costing me more ...
Being a member of Bankmed, I had access to Discovery Vitality and made use of their discounted Virgin Active membership. At the end of 2012, Bankmed and Vitality parted ways and they joined the Momentum Multiply scheme. I decided to take up the offer just prior to Christmas and called the contact ...
I am a member of Multiply and have moved to a different branch. However it's been two weeks now trying to get through Multiply via email, website, leaving messages and holding for 30mins without success. This has led me to freeze my gym routine as I do not have access @ the new branch. I have ...
I have tried for two weeks now, multiple phone calls to get to speak with a call center agent isn't going through, not even after an hour... leaving voice messages doesn't help, and email is also a waste of time. The website isn't working, and when they do reply, they say its because of high ...
I did not want to resort to this as I haven't had a problem with Momentum before but I think this is the only way that I will be able to get a response. I have been trying since Monday 7th of January 2013 to get my Multiply points and Status corrected. I was on a Platinum status at the end of last ...