Hi I would like to lay a complaint with regards to the contract, account: A4650303 seq no: mv2083788 SALES PERSON CODE :200541 Received the phone and the sim card and nobody explained to me about porting to my number and now receive a sim card and opened it after 3 days and saw a balance of ...
Very disappointed with your data deals. i was on a MTN 3GB uncapped lite and now im due for an upgrade when i find out you discontinued the package and the closest is the new 3GB 2GB for R299 but not uncapped. I was paying R289 for uncapped lite but now u wanna charge me for 5 GB for R299 and when ...
The one thing I hate about MTN is they don't care about their customer privacy policy, with every MTN number I have taken out, I get SPAMMED to to every contract or pay as you go numbers I ever had. I really wish they will stop selling the numbers to all the annoying people trying to sell you via ...
I have asked for a swim swap, on 02/08/2013 at 14:00. The transaction was done at the MTN store in Bedfordview Center, Johannesburg. At 14:11 i got an sms from MTN saying that the swap request has been received and was being processed. On 03/08/2013 around noon, I called the store stating that the ...
I called to do a sim swap as I wanted to migrate from a micro sim to a conventional one. I was asked a series of questions and at the i was told that my sim swap was declined and the consultant couldn't even tell me on what basis. It's not like i had misplaced my sim card nor lost it. This is just ...
From 01/07/13 to 19/071/13 I was outside of SA, I mainly used BBM hoping it will cut my costs. When I returned to SA I got a bill of R6075.40 and my phone was blocked even though I was not able to use my phone to make calls or to browse the internet while abroad. I called MTN on the 22/07/2013 ...