I posted a complaint on Hellopeter on 26 July 2013 and received the following feedback from MTN: Hello dangerboy, Kindly note that, MTN SP After Sales has limited or no repair capability on certain devices e.g. Blackberry, Apple iPhones, Huawei, Alcatel & ZTE. This is in accordance with the ...
I am on top-up package which cost about R 118 per month & then received a R600 bill for the previous month and R400 bill for last month which no-one at MTN could yet explain to me. I received an email were I was threatened with legal action and that my contract will be terminated and that I ...
Took out a 2Gb data contract for R139.00 per month on condition that the contract will not go beyond the 2Gb cap and therefore no additional charges over and above the R139.00 will be levied against my account. I was given the reassurance that should the data expire in any month, the only way to ...
I had a 2-year contract which expired on 13-04-2013 and I was ANGRY and FRUSTRATED to see that even after making sure I was informed by MTN staff of the cancellation procedure, having executed the said procedure and then confirmed that it will expire, I am still being charged for the contract after ...
I have had a contract with Mtn for 8 years. I am due for an upgrade which was confirmed via sms to be on 1 June this year. My Blackberry handset hasn't been working properly for some time but since they told me I could upgrade 1 June, I decided to wait. When I went to the Boksburg branch to upgrade ...
Can you kindly get someone to contact me regarding my expired cellphone contract. I phone the MTN call centre from a Vodacom number, thus not a free call and after 10 minutes the call is dropped. I Then tried a log a complaint on the [URL Removed] website, but when clicking on complaint, it tells ...