Please give me a email address where i can send my details to so that this internet problem relating to REQ:1909269 can be resolve. i have to pay this account while you guys take your time on resolving this for me. also please get me details on terminating this contract as i believe this is the ...
I submitted a subcriber cancellation form on the 4th of March 2013 via fax, to the numbers on the form. When I followed up with them on the 2nd of May, they said they did not receive my forms and I should e-mail them, but there is no e-mail of the form. The consultant gave me an e-mai address and I ...
I have been receiving a statement for another person for the past 6 months. I have phone into the Service Centre on 5 occasions, I have taken a copy of the statement to my local MTN branch in Ballito, I have taken a copy of the statement into the Umhlanga Support Centre. Nothing has been done about ...
Hi, i have a contract with MTN and and I am suppose to be paying R229, however in the months of December, January and February they debited R288 from my account, I emailed them in Feb complaining about this and they acknowledged that it was their fault and they will be giving me back the amount ...
I posted a query on MTNSP's site yesterday: Good morning I have added a 300mb bolt-on data allowance, but now it seems that my 250mb free monthly data has been cancelled? If I now cancel this bolt-on data, will the 250mb be reinstated? Can't I have both (effectively giving me 550mb per month)? ...
Since yesterday morning 22/4/2013 i am unable to recieve any calls on my line, i am able to make outgoing calls. this is a a serious problem for me as my clients are unable to contact me!!! this means a loss of business. MTN service is gone down the drain, i have been a mtn subscriber for years and ...