I have a contract with MTN and on the 21st of January 2013 i was charged an amount of R499 on my cellphone bill for a number which is not mine. On the 23rd of January i called 808 mtn services provider and i logged a query that i get my money refunded to my account and ever since then i haven't ...
I get incorrect statements every month. I was billed for 2GB of data i didn't use nor request which i was advised it would be credited back with my next bill run... to my astonishment, you billed my 3 times my standard premium and then credited me on that exorbitant figure!!??? How do you count!!! ...
Its the first in years of using a topup contract i hear of this. I got a call from MTN last year sometime offering 2 cell phones and airtime. I have been using one number and the other was lost and i could not do a sim swap as i was told this and that. Eventually i got my cell number and the ...
I am writing this as a completely dissatisfied customer who would like MTN to take drastic steps to keep me on board or they should just cancel my contract with them. I took a top-up contract that came with Nokia E7 Smartphone around April 2012. To be quiet honest, the handset never worked ...
I cancelled my contract with MTN in December last year. My account is still being debited every month even after getting invoices showing a zero balance. I sent an email to the person who did the cancellation for me on the 1st of Feb and I have still heard nothing even after asking another ...
I have been a faithful MTN subscriber until a month ago January 2013. I had two MTN contracts A3807152 (0838964129) and A4012685 (083 387 1559) which were expiring end in January. on 7th of January i called mtn and gave notice that i was not interested in upgrafing the contracts. I agent i spoke to ...