Good day Could I please get a competent person to answer my question. The feedback received will determine if I remain or move to another service provider. I'm due for an upgrade. My upgrade number is populated in the *your policy or ID no* field. I'm on Anytime R100. The first 12 months I received ...
I have not been able to make any outgoing calls for 3 days. No explanation from MTN. I can't even phone 808 to query. I can send and receive sms no problem. And I can receive voice calls, just can't make any! ...
I recently took out a contract via a MTN service. They contacted me, stating that: 1. That i would receive a modem capable of 21Mbps - I got called back from Nizam (call centre in Durban), he told me that he quoted me the incorrect modem number and that I would receive. The modem I received only ...
I am a Subscriber on the MTN broadband light package, I have been having this fight with MTN since February. at the start of Feb I called in to MTN SP (808) to find out when my provisioning date is, I was told the 14th of each month. so I waited. Feb 14 came and the provisioning hadn't happed, ...
I have been in contact with MTN numerous times for a copy of a itemised billing statement to be mailed to me for the month of February 2013. I have phoned and i have e-mailed them a copy of my id and a form i completed requesting the itemised bill. i have been promised via email and telephonically ...
3 weeks ago i wrote a complain to MTN which i was promised that it will be attended to but its been 2 weeks now and no response. still when i call the call centre 808 i get told the same thing over and over again by your incompetent employees. i am now thinking of talking legal action against MTN ...