I have a top up contract with MTN which i receive R100 worth airtime every month. its been more than 8 months not making calls from that sim card, meaning I havent been using the airtime, I noticed that the airtime was not as much as it has to be, I called them and the call centre agent told me ...
It is clear that MTN doesn't care for their clients at all. I refer to my complaint logged 2 June 2013. MTN charged me R4000 on a R150/month account. Now that they have taken the money from my account they just flatout ignores me. I phoned the calldesk to request the signed contract where I give ...
My Mtn Bill bounced on the April Debit run so Mtn Cut my service which is understandable because i didnt pay. I made a plan and paid my account on the 18 th of April and the lady at the Tygervalley Mtn shop re- activated my service. for May months debit order i made sure that i had exactley enough ...
You with MTN? Please check your invoices, check that the amount of airtime advertised is the amount you getting, I just realized now that I'm supposed to get 100 airtime a month all of a sudden they giving me 87.72 - claiming VAT on the airtime! To top that off they also charged me for 1GB of data ...
For the past 3 months (since unlimeted access) was removed from MTN for Blackberry, i have not been able to do any downloads. I reported this on my MTNSP profile query - 100111105 (15.05.2013) and have still received no feedback. i went to an mtn store where they told me i needed to buy data to ...
I was trying to load BIS on a existing Top Up contract, hey should be simple enough. On a prepaid you dial a code and voila its done. No... 1. Takes forever for anyone to answer the 808 number. (gave up after 25 mins day 1, held for 15 on on day 2.) 2. Persons are authenticated & calls ...