On the 13th January 2014 I complained about a contract that has not been cancelled since September 2013 from MTN Direct. Despite assurances that the contract will be cancelled nothing has been done. I contacted MTN Customer service and I received the response below. MTN is happy to take my money ...
MTN Service is Appaling!!! Your sales people are too quick to make a sale, but their follow up and assistance thereafter is horrifying!!! ...
I recently upgraded from data to phone contract. The phone was delivered on 15-01-2013 however up to now the phone is not working. Your consultant was to eager to close up on a sale and did not provide me with sufficient information to have the handset up and running. I upgraded to a blackberry ...
MTN this is the 3rd post and still no one has gotten back to me. Please refer to the to previous posts. Well to be fair I have received 2 calls from mtn on a Thursday at about 11 am.. guys I work for a living no one has left me a contact number to call back. On each post I have left my phone number ...
I activated my sim on the 24th of December and now the phone wont switch on. I called the call centre to request a cancellation as we are off to a bad start and I don't see how MTN can expect me to carry on with an agreement that has failed to meet my expectations. Now I'm being told I need to pay ...
I received a call from MTN (02/01/2014) that i can upgrade my contract etc. then applied for a new phone - the next day they wanted to deliver the phone and contract. then said to the courier company they should deliver on the Monday (06/01/2014) and so they did. While checking the paper contract, ...