I Cancelled my contract with MTN on the 3 November 2013, after the consultant confirmed everything was done and that I will not be debited and gave me a reference number I thought this was sorted. I received a invoice a few days later for my contract which was supposed to be cancelled when I called ...
Upgraded early October based on a their booklet (link to booklet) [URL Removed] . Called on 24/10/2013 to ask them why am I not getting the bundles and logged a call to date no feedback from MTN. When I called 20/11/2013 I spoke to 2 ladies, one said "the notes on the call says Im not entitled ...
On the 11th of november i called mtn direct to order a samsung tab 2 10inch.spoke to Naydene.that very sameday i received an email to say application has been approved plus an sms affirming this... the email and smsalso stated that i will be getting a call from courier to confirm delivery..no phone ...
I have logged a complaint before with no assistance from MTN, now MTN handed me over to a debt collecting agency which is unacceptable. SMS confirms I must pay - R6 000 for a laptop which was returned within the 5/7 days, reason for returning the laptop was due to no 3G coverage in my area. This is ...
I'm so disapointed with MTN. They advertise an item which is out of stock and find it very misleading to the consumer and public if you advertise something you don't have. I first saw the advert on the previous magazine which ended on the 31st of October and went to the branch and the guy who was ...
When I called in on 30 Oct I spoke to Tracey. She was very helpful, informative and efficient. Her after sale service was exceptional and she went over and above my expectations. As customers we often quick to complaint however seldom compliment when we receive good service. You are an assest to ...