I bought a Samsung Galaxy S4 cellphone contract from MTN Direct (online) about 4 months ago. Recently the phone has started to give me stability issues, where it would switch off by itself with the battery still showing half full. I took out the battery to find it has been swollen. I then took the ...
Hi I purchase Nokia Lumia 920, via MTN Direct in November 2013, and on the 17th of January 2014 the phone just died, it was no longer switching on at all, I reported it to MTN DIRECT, an agent advice me to take it to the nearest store, on the 18th I took it to Protea Gardens Mtn Store and was ...
Invoice number: K00481450103382308 Statement = R1240.66 MTN debited R6819.66 of my account on the 25th of January 2014. I contacted 808 and was assisted by Rajesh Timal (26/01/2014) who escalated to Credit control. Ref number : 108571130. Please ensure MY money is returned to my account no later ...
Im disappointed at mtn i ordered a laptop at the end of November, upon delivery they got my name wrong ever since then they have been delaying until in January that's when they told me that they dnt have stock have been waiting ever since, its almost 2 months now ...
Dear MTN S.A, It is rather frustrating and unfortunate that after several attempts to get assistance from MTN direct I have to resort to posting my complaint on this platform. My phone was delivered on the 03/01/2014 and activated on the 7th. I bought this phone for business purposes, not leisure. ...
When my contract was due for an upgrade, I called MTN direct (2013-10-22). I went through all the necessary questions and information to upgrade and was told that my phone would be couriered the next day. On the 28th I phoned again and was told that no upgrade was processed on my contract. Nobody ...