I recently upgraded through MTN direct. I made enquiries with regards to my delivery and have never received such excellent service from a consultant. Caitlin Govender you are a wonderful person to have dealings with. Your patience, efficiency and going the extra mile to make sure that your ...
I took out a contract with MTN Direct for the Samsung Pocket and Samsung Galaxy Camera. Two Days later I received only the Samsung Galaxy phone only. When I contacted the Call centre, the wrong contract had been loaded. When I contacted the Call centre I was assured that someone will call back and ...
I Ordered a Galxy S4 thru MTN Direct the response was speedy and i recieved the fone within a week. After three days the buttons did not work on the fone so i sent it in for warranty assessment and it was found that it was an OBF so they gave me a Collection number to give to MTN direct so they can ...
I have recently upgraded my contract and got the Blackberry Z10... however the micro sim i received is inactive and upon calling the customer service they informed me that the sales consultant i spoke to did not do a sim swap and was told to go to the mtn store... please can this be sorted as the ...
Three/Four months after signing up for an R18 p/m airtime and sms contract, I was being billed monthly with an amount of R28 which I did not agree to. Upon phoning MTN I was told that it was in my contract although the recorded conversation would indicate otherwise and I could not cancel the ...
After waiting for a MacBook Pro to become available at MTN Direct for two months I was excited to hear that they do have it in stock... I call in today and am told that they have the MacBook but not the modem that comes with the MacBook... they will only have the modem in 3-4 weeks which means I ...