I applied for a contract and asked for my number to be ported. Received the phone after I had to email ID's, marriage certificate and divorce letter - the contract was on my old surname. The phone is still sealed and the sim not used or opened althought the contract is in use. I queried about the ...
I recently upgraded my cell phone contract with MTN. I was impressed when my new phone was delivered within a day and a half from the upgrade telephone call. Unfortunately the phone stopped working on the seventh day of having it. I reported the matter at my nearest MTN service centre but they were ...
I have been contacting MTN Direct every week for the past month with regards to upgrading to the HTC One. Every time I phone I am given different explanations as to why the handset is not available: no stock, MTN not carrying the phone, no feedback from warehouse (similar reasons given by MTNSP ...
I applied for a contract phone in July through the internet (MTN Direct). Arrangements were made to get the phone delivered. I never got it. I got a statement from MTN for the phone I never received. Money was deducted off my account. I called them on the 27th August, They said the phone was ...
I've been an MTN customer for 12 years with 5 contracts on my account. I contacted MTN Direct on 8 August & applied for an iPhone 5. Jack advised it was approved and I would receive it the next week - given ref no. I noted I needed the phone by 18th to take to my daughter in Hoedspuit. I called ...
I recently upgraded my contract and got the Xperia Z. It was working 100%, until one day I rinsed the phone as it was sticky and seeing it was water proof according to the tv ads After rinsing it, the power and volume down button did not work properly, and the phone went into safe mode I took the ...