THE HANDSET HAS BEING, HOWEVER I AM STILL BEING BILLED . RECTIFY THIS IM LOGGED SEVERAL COMPLAINTS IM JUST ABOUT FED UP RIGHT NOW. I WILL NOT BE BILLED INCORRECTLY. I WAS TOLD TO GET A POLICE REPORT/AFFIDAVIT WHICH I DO HAVE. ...
I took out a contract on my name. Since the new phone needed a micro-sim, I was told that first the number needed to be transferred from prepaid to contract, when this has happened, I will receive an sms and then I am to call the call centre again and request the sim swop. I never received the sms. ...
I've signed up for an Anytime 350 contract effective from 1 July 2013. The charge was R499-00 per advertisement and also indicated by the sales person Esther Tualufo. On my July and August invoices I was charged R549-00. I contacted Esther on 19 August and she advised she has loaded me onto an ...
I bought Nokia Lumia 720 from MTN direct in 05/2013. The phone died in 06/2013 and I took it back to them for repair. I was told that it was going to take two to three weeks to fix the phone and that everything I stored in that phone will be lost. Now my phone is dead again and I was told the same ...
MTN Direct upgraded my contract in July. I received the new Iphone 5 on the 04 July 2013.The phone was not reading the sim card. I took the phone back to Bethlehem and the phone was taken for the repairs. It came back after two weeks with red sticker saying BER. They told me that is Beyond Economic ...
I phoned MTN direct and they tell me i cant migrate to a higher data package but the can migrate a call contract but not data contract??? this does not make sense??? so frustrated with MTN!!! ...