I RECEIVE AN SMS EVERYDAY AS AN UPDATE ON MY CELL PHONE BILL. I HAVE A CONTRACT. ON THE 19.07.2013 THE OUTSTANDING AMOUNT OWING WAS LISTED AT R689.64/ ON THE 20.07.2013 I RECEIVED NO SMS AT ALL. ON THE 21.07.2013 THE OUTSTANDING AMOUNT HAD JUMPED FROM R689.64 TO R1356.60. I WENT TO CANAL WALK ...
I just spoke to Theresa at the Standard Bank customer service department and what a difference she made. I have to commend her on her professionalism, manners as well as her general friendliness. Being in the customer service industry myself I know all to well how important the above mentioned ...
My phone has been suspended and no-one can give me answer as to why and no-one is able to re-instate the service. I use my phone for work and this is unacceptable. My due amount at the end of the month is under R600. I have a current usage of around R1900 which they also cannot tell me why it is so ...
I slipped on paying my cell account and paid the full outstanding on the 31st of July 2013. This is for the arrears, stoping of 1 of my contracts and sim swap. Every week I have to call Vodacom to hear when it would be on again and once I have to explain the entire story to the 72 different persons ...
ABOUT 3 WEEKS AGO A LADY CALLED REGARDING A TABLET DEAL, IT WAS A ZTE 9 TABLET AT R158 A MONTH THAT COMES WITH A 500MB SMARTDATA SIM CARD. I AGREED FOR THE DEAL AND SHE TOLD ME THAT IT WILL BE DELIVERED TO ME IN 3 TO 7 DAYS. I WAITED FOR ABOUT 2 WEEKS AND NOTHING GOT DELIVERED SO I CALLED CELL C, ...
I have given up trying to contact cell c via their customer care email address, and am hoping that this will get a response as it seems without a public complaint nothingness happens. I have emailed cell c numerous times via their website to query my bill, and to try to activate international ...