After complaining about bad service I got from a sales person, I got calls from Arnie and Bernadette. They really went out of their way to help me with my query. They kept me informed while they were resolving the query and I now know what the status of my father's timeshare account is. Thank you ...
In January 2013 I notified Vodacom in writing to cancel 2 of my 4 contracts. I also requested statements to be sent to me via e-mail since my a/c is paid by debit order and I need to know what I am being billed for. Needless to say no statements and no cancellation. Now in August I finally received ...
I applied for a VMSA Credit Card a while back and when doing the application the agent informed me that the maximum repayment I will be paying if I utilise the full limit on the card is R790.00. In the month of July my debit order was for R1207.17 and in August the debit order was for R2200.00. In ...
I reported my number faulty. Vodacom accepts they deleted my number by mistake without informing me. I remain uncontactable, and unable to conduct email and cell phone banking for 22 days while being sent from pillar to post without a realistic solution. This is dispite writting a Hello Peter ...
Hi I recently went into the Centurion branch to enquire about a contract. I spoke to a sales lady whom I asked about the specifics of the RBM200 contract. I also asked her about how porting of my current number would work as I was still in a contract with my old service provider and would like to ...
After posting a complaint on Hellopeter a few months ago, I was contacted by Sydney from Chery Customer care. He listened to my problems and did all the running around, trying to locate my missing spare key. Not only did he have good people skills but he contacted me regularly with updates and ...