I phoned your customer service department this morning (2013/11/05) to find out if they can give me an indication of what time they are going to deliver as I needed to go out for half an hour. I was then told by Malcom, that they will phone me before they come. Well... While I was out in that half ...
I received a sms with the following message: I need to provide proof of payment of R33.30. If not, One Plan will deduct the money from me. I called One Plan twice, trying to sort this out, since I have submitted proof of this payment a month before I received the sms. On both occasions, I was told ...
On 09/10/2013 I applied for a quote from Outsurance. I received the quote on 09/10/2013 from Yathin Maharaj. The quote was not cheaper than my current quote and they have send me the link to claim my R400.00 and that I must upload my policy document on their website. On 11/10/2013 I uploaded only ...
During August 2013 I called Vodacoms customer service centre and requested that they stop sending my bill to my home address as I firstly do not receive it when it is sent there but also as it is a safety risk. I was assured that my bill would be emailed. Although the bill is emailed to me it is ...
I received a sms at 13:37 today, 04:11.2013 stating that I was gifted a 100 mb's of data as part of the "give a happy" promotion of Vodacom if I send back a confirmatory sms, which I did at 13:39. A sms confirmed I could only use it today between 19:00 and 19:58. At approx 19:2, not to ...
Cell phone upgrades should be an exiting time, new phone and new bundles, not for me! after months of struggling with old broken outdated phones we "me and my wife" finally got the opportunity to upgrade our phones, we opted to go all out and were very interested in the straight up 100 ...