I sent an email via the vodacom website: You can obviously pull the email thread with the subject "Vodacom Customer Care Reply - Authentication Response required Ref: 00EE~E925". Don't these ppl know how to READ what is written in the email let alone what is ATTACHED to it? If I AM NOT IN ...
We have a dispute on our multichoice account and the call centre do not see the amounts reflecting on my statement forwarded from Multichoice to me to assist me and informed me that the statement that they forwarded must then be wrong. I emailed the statement received to Lebogang and Sello on 18 ...
Its not often when you call any call center that you receive such excellent service like I experienced this morning from 1Life agent. It gives me pleasure to announce that Nonkululeko Mkhuma delivered service excellence during my call to 1Life. I hope she maintains this high standards of service ...
ON THE 8TH and 9TH OF JULY 2013, I initiated a call to Vodacom to try and change my current contract package to a different package called smart s. only to realize that some months down the line i was being charged a "CONTENT SERVICE FEE" Which was not and never subscribed to. Apparent I ...
Updated my police and updated my profile send my profile to the dealer in time ...
I found a discarded handbag in the veld next to our home. It was obviously snatched and cut open. There was a number of debit cards, ID book, drivers license and a medical aid card. I phoned the medical aid Customer Care number on 19 December around 09h00, followed the prompts and my call was ...