Samsung customer care provided me with Boksburg service centre number which at best of times is just ringing. Managed to book my phone, where i have been to from the moment I stepped in. Needless to say no one returns calls. On Saturday Samsung customer care consultant Mbali is the only person who ...
Dear MTN I have been a long time supporter of MTN and its services, and stand a strong advocate of the service provider. But I feel that I have been duped into a contract that has my bill sky rocketing. I entered into an Unlimited (fair use) DATA-ONLY contract with MTN around July 2012, which is a ...
I saw a pair of shoes, not in my size @ Shoecity Atterbury. They could not locate a nearby store with stock. Wrote an e-mail to customer care. Within 2 days they phoned me to ask which other ShoeCity will be comfortable to shop at. No luck with stock. After the weekend got an e-mail, they are ...
I had logged a query on the 1st of December 2013 to enquire on how my phone was charged with a certain number of data and where the additional data had come from as whenever I checked my balances via *111#, it showed me a lesser amount of what the call centre agent would pick up. I had followed up ...
Good day Madam/Sir I have been trying to do a sim-swop for cell number 0847541354 since Tuesday, 24 December 2013. I bought a new sim card at Pep in Paarl but did not Rica it. I then called 0860332244 (their call center I believe) at approximately 15h02 and stayed on the line till 16h05 which ...
After a wrong allocation by Vodacom on my account on 20 November my debit order did not go off at the end of November. I called the call centre to inform them that I did not make the payment and want to settle my account but I blocked my internet profile and need help to unblock it. The message ...