Today is the fourth working day after making my complaint about Vodacom not cancelling my contract as it was requested on the 19th November 2013 at 14:27 to be cancelled on the 31st of December 2013 and still no response from Vodacom. I phoned customer care on Friday the 3rd of January to find out ...
In October 2013 a upgrade was done on my line, contacted vodacom and was promised that I'd be phoned by the dept. No one ever phoned me and I had to do my own follow ups. At the beginning of December they credited the account with R340 which was not the whole amount of R736. In December I did my ...
I'm tired of making calls and sending emails over and over again to query a recon of my account. MTN has been debiting my account for a contract I am not even aware of! No one can give me any answers! MTN customer service is a disgrace and even worse, they are from me! ...
On 20 December I requested my Cartrack to be removed from my old vehicle and be placed in my new vehicle. I received no response and called cartrack on 2 Jan to state the urgency that i ONLY have till 6 Jan as per my insurance to do this. I was told someone was assigned the job and would get back ...
Clientele life is deducting R247 from my bank account without my consent. I have a loan from them but they are deducting R334 from my bank but i dont know for what is the R247 because i don't have any anther account with them. On my bank statement it say Clientele life 406091106131231. I want to be ...
For the past 2 years I have periodically experienced problems accessing my Data balance on the Vodacom Website. Each time it takes about 14-21 days of e mail correspondence to have the feature restored. Since 1 Jan this year my data balance is again not displayed. I am not even sure that I have ...