Three months ago, my mom in law's cell phone was suspended by Vodacom. On enquiry she was told that her account was in arrears because of a number that Vodacom claims to be on her contract. She doesn't know this number, has never signed a contract for this number and never used this number. She has ...
My mother has an account with Foschini and in August whilst paying the account, she wrongly debited to the wrong account. The Bank Manager has written a letter clarifying and explaining this situation to Foschini. She has taken the letter to the store and they could not assist her, refered her to ...
I had 2 vodacom contracts, and cancelled the one i wasnt using, but have been paying for year. It had over R900 airtime accumulated and the call center agent told me it would still be available if i cancel and move over to prepaid. Today i've added the sim to a phone to make a few call, as i've got ...
I would like to compliment Anointed on the excellent and professional service offered to me during my complaint with Budget Insurance. She maintained a level of professionalism that is rarely seen in the country today. She kept the conversation calm and maintained a level head. She listened to the ...
Sometimes early Nov 2013 i changed banking details on :084 766 1953 from a Fnb account to Nedbank, i had 3 contracts with them i cancelled 1 now I'm left with 2 contracts (0844048389, 0847661953) which the other 2 contracts were still in the Fnb account which the is funds on both accounts, So I've ...
Its been two weeks since I logged a complaint, no one has ever contacted me, i have called Customer care myself several times and every time they advise they'll get back to me, I'm still waiting! Pathetic, just Pathetic. They POOREST service delivery I have ever experienced! ...