I am very disappointed, I took out a contract nearly a year ago, last month I got a bill for three times the amount I usually pay, and today is the 18th and my account already is double what my subscription usually is. I am very upset that customer care says, that I'm not allowed to put a cap on my ...
My phone has been sent to Ram for courier on Monday already, today is Wednesday and no delivery as yet. When I phoned to enquire about my delivery date, my waybil number wasn't even on the system yet. I urgently need this phone please! Ticket number : [199-1A4328A1-0316]. Waybill Nr FNB664913 Or ...
I was supposed to have a 24 hour wait for International Calling to be activated on my contract after following the necessary procedures. When I explained that I urgently needed to call the UK after a family member suffered a stroke and I needed to call the hospital as I was struggling to get the ...
I am still waiting for a response from MTN. MTN you cancelled my number after failing to respond to queries sent via your website. Now even email appears to be problematic... I maintain that since you fail to maintain communication, i should not have to pay the price - literally - for your ...
Good day I purchased a mymeg 500 data bundle from Vodacom on 16 December 2013 with the assistance of a customer care consultant. After ending the call I did a balance check by dialing *111#, which showed a 0Mb balance. The customer care consultant phoned me back to check on the purchase. I informed ...
Contract was upgraded over a mnth ago, had a problem where I pd for my bbm even though my contract indicated free and unlimited bbm service for 24mnths. Kim from hellopeter assisted me last month and I assumed the problem would be resolved. 1 dec 2013 I received my airtime and data bundles, between ...