I have had this experience a few more times then I would like to remember. The one thing that seems to be constant in each time is a person that is apparently in management says they will get their manager to call you back with the issue at hand and this happens every time you call. I have spent ...
So I have loaded a complaint and Vodacom said they will contact me, that was last week Thursday. I have since called Vodacom Customer Care on numerous occasions and to have my account rectified and the last I spoke to a agent on Friday, 17 Jan, he told me he logged my complaint and they will call ...
Hi, I would like to thank Shannen Koekemoer for going an extra mile and her hard work for resolvng my cell phone problem that was caused by Foschini one to one department. It was tough and she didnot loose hope and she kept on trying and contacted Foschini via email and calling them too while she ...
I have called Vodacom call centre 4 times in the last 3 months requesting for my call limit to be set at R100 thus not allowing my bill to exceed the amount of - R320... however- each and every time I call the agent advises me that the limit has been set. This is the 3rd month in a row that my bill ...
Last year September FNB froze my bank account for which was not the case. after 3 weeks of battling with them the freeze was lifted and I was found to have done nothing wrong. In this time my debit orders and payments were unable to go off. This affected my credit score significantly and people ...
1. Checked my vodacom accounts online and noticed there was a upgrade done on one of the accounts. Phoned Vodacom and the lady said "There are quite a few cases like this" and I have to get an Affidavit from the police. (Wow, what are they doing about this and how does it happen so ...