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City: Customer Care
Found 1277 reviews / complaints
Page 13

Vodacom
PASSING THE BUCK

I PHONED VODACOM NUMBER OF TIMES WITHOUT RESPONSE TO MY PROBLEM. YESTERDAY I GOT A MESSAGE FROM CASSANDRA SAYING THAT THEY DISCOUNTED ME WITH R982.75. MY TOTAL BILL FOR THIS MONTH IS ALMOST R3000 DUE TO VODACOM'S INCOMPETENCE TO FIX THEIR BILLING PROBLEM. I AM STILL WAITING FOR THEM TO FIX MY ...

Vodacom
Service complain

I have a contract with vodacom so i set up a limit of R50 so i dont run up a bill today i contact the customer service to check my usage the lady i spoke too tells me i went over with R600 i dont understand how it would get up to R600 if my limit is only R50 i would understand max of R200.What is ...

Capitec Bank
NO FEEDBACK

I emailed Ncebakazi Delani on the 07/01/14 with my query refer Incident 11137059.She then replied on the 08/01/14 basically just reiterating what all your agents has told me. I then sent another email see below. I find it very frustrating that i need to keep on following up with Capitec regarding ...

Mtn
MTN CUSTOMER SCARE

So I have been an MTN client forever... and my voicemail has been routed to email until approx 2 weeks ago. So I try to log onto MTNACTIVe and it no longer know me... I try and re-register and the OTP reaches me 4 hours after the request. So I mail on the the call centre 16th of jan, on the 17th ...