My credit card is due for expiry at end of month. Issue 1: No one from the bank contacted me. I needed to call. Card division said to call before collecting. Issue 2: Today after speaking with person at card division two sms's came through. 'The cellphone number on your BLUEBEAN card profile has ...
I have a credit card with Standard Bank which is being handed over to RL Daly's for collection. End of December 2012 I was told that the balance on my account is R 516.00 I then made payment of R 520.00 to settle the account. January I call RL Daly to get the settlement letter I'm told that I still ...
This is now my 5th hellopeter complaint regarding this and nobody from FNB's credit card department has even had the decency to call me. 1) I have been charged a courier fee of R150.00. At no point was I informed that this would happen, otherwise I would not have signed up for the card. The card ...
After being an FNB customer for going on 20 plus years & having never been late with a payment I have been treated like absolute trash after not paying an instalment of R591! In the last 3 months I have made a total of R13 000.00 worth of payments into the account which far far exceeded any ...
Queried credit card transaction on 7 Jan 2013 Automatic reply we will revert in 48 hours excluding weekends & public holidays No reply or feedback on 15th Jan 2013 - follow up from myself once again Once again no reply - I have asked again today & merely received the following Thank you for ...
I decided to change all my accounts to FNB on the 6th of November. The staff were very helpful and eager to do business. On 22 November 2012, I sent the auditors letter as requested. FNB informed me that as soon as they have the letter that they will continue with the application as the rest of the ...