Called in to apply for an increase in credit limit on my credit card. Im offered the maximum amount based on my income, I decline thinking I would not need that much, and choose a lower amount. No documentation was needed, and immediately activates the increase. Im happy. A month later I realise ...
My account was under debt review the call centre agent could not give it to me-said it depends on the status of my account which bank account the money must go into. I got an email address to request the bank account details. She could not give me the settlement amount as this is dealt with by ...
Manager, ABSA Credit Card division - we needed information to assist you with the account of a pensioner (legal way) to get information how to block a card if a pensioner receives calls to increase her credit on a regular basis. Phoned credit card call centre on 6 February 2013 and ask to be ...
I received a letter from nedbank card division that I had not paid the amount due. I had a shock of my life because I don't have an account with them. I did call the card division and was advised to make an affidavit and fax it back to them with a copy of my ID to fax number 011 667 6811. That was ...
I lodged a complaint yesterday with the card division through my branch (Kroonstad) for bank fees that were charged to my credit card that was supposed to be bundled with my current account. I just had a call from Ms Lepan, less than 24 hours after I lodged the complaint. She was very polite and ...
I was informed by Absa via sms to visit my branch for FICA - not a very reliable way for such an important process!! It was during the time that my mom had bad car accident and I did not respond soon enough for the bank - so they cancelled my credit cards. Is this legal? Why did I not receive ...