Accepted FNB's offer of a Platinum Credit card because it "allowed access to the lounge at the domestic terminal". When I went to use it I was told that there has to be a R5000 spend on the card and even then it only allows 4 off peak visits to the lounge during off-peak times or 2 visits ...
Applied for my FNB Cheque and Credit Cards on 12th Jan. Cheque card was quick, but credit card is still pending. Sent documentation on 14th, 17th, 25th and 29th Jan, because every time I phone the call center says my details haven't been captured and I need to resend everything. Each time ...
Dear Peter, Is there any possibility for FNB Credit Card division to resolve my matter? I am waiting for my Credit Card now for two weeks and up to this stage no feedback was given to me and I am getting tired of it now. I am a new customer and they treat me like this!!! Please resolve the matter ...
I closed my credit card account with ABSA in Oct 2012, in order to move to another bank. On 25 Jan 2013, I received a call that I had an outstanding amount that needed to be paid on my credit card. I received no notification from ABSA prior to this that my account was re-opened, nor was I notified ...
I logged a complaint with Bluebean (Standard Bank) because they reported me to ITC for no apparent reason. Their response was that they, according to my contract, can do that. No reason provided, for the reporting, no detail, just that they can do it, apparently, when they want. So, I requested ...
I noticed today that Standard Bank Card division debited my credit card with R200 for my credit card and R200 for the my garage card. Upon querying with the card division i was advised that this was annual service fees for each card. I requested that the garage card be cancelled as i object to the ...