I forwarded Cell C instructions to terminate my data service on 30 November 2012, providing them with 30 days notice. The last deduction should have been 31 December. They cancelled my account on their system some 2 weeks after my request resulting in them wanting payment for pro-rata January as ...
Morning, I submitted a partial surrender to Metropolitan. I would like to find out if they have received my documents and when the money will be disbursed to my account. As one consultant said 2-3 working days and another one said 5-10 working days which is way too long. I cant get through on the ...
So I work for a Dr and I had to call into the medical aid. The first time I phoned in I had to hold on 25 min I had to hang up the phone because of the other phone ringing. The second time I phoned in the same story "your call is important to us "and "we are experiencing high call ...
I would like to voice out my frustration with regards to your unecessary security check by your call centre. I took out three Cell C contracts for my daughters and I'm expected to be around them whenever they have network problems due to your call centre requesting me to speak to them for security ...
I have been on debt counselling for some time and I have a court order. I am with Octogen. I have paid 2 our of the three loans off with African Bank. 3 months ago I get a call from an agent asking me for my bank details to debit my bank account. We settled on an amount and I proceeded to give them ...
So disappointed with service received from DSTV: - Long process to get setup - Website errors when setting up billing - Long waits to speak to operators (annoying automated call centre) - Billing failed to go through and was cut off after successfully setting up a recurring credit card payment ...