I was contacted by a FNB call centre agent offering FNB's new product for life insurance. When I requested that the information be sent to me via email so I could weigh the cost and benefits in my own time she become quite terse and stated that I could only get such information once I verbally ...
I took out a data bundle on 26 June 2013 which was not processed due to a technical error, not noticed by them, I dialled the balance enquiry on the weekend to see |I have no data. So I am to be charged? R277, for the data used outside of a contract. I must wait until they have raised an invoice ...
I have had several conversations with different consultants at the call centres. When I took out the comprehensive insurance on an Opel Corsa which I knew we were going to sell I was told that we had to put in a tracker. Once the insurance was cancelled a few months later I was informed that I need ...
I contacted the budget call centre on Friday to get a quote on building insurance. I was quickly helped and convinced to take out a policy. While on the phone, I informed the agent that the policy should comply with the prescriptions of the bank/motgage holder, in this case a very big private bank. ...
Following up on my previous complaint about no tax certificate I called the called centre this morning - needless to say same story different day - we are very sorry for any inconvenience caused! I asked to speak to a team leader - please hold - lovely mono-tone hold music for a minute or two then ...
Dear Peter, Once again my complaint is with cellphone company. This time it is Nashua Mobile. My account has been locked for some or the other reason and one can not reach them on the call center number. Apparently my call limit has been reached and I have spent 30 minutes with them on the phone ...