In late November/earlyDecember I enquired about migrating from my contract to prepaid as I was not satisfied with what I was getting out of my contract and I needed to used my phone as I pleased without being soft locked when I've reached my limit to a point of being unable to send a 'Please Call ...
Fed-up is not the word for these useless staff. I pay my account. I have never skipped a month, I have never paid late. I was informed yet again today that my payment failed and I was threatened to be listed as a slow payer. I have just send Bianca an email requesting my settlement amount so I can ...
I applied for a Vodacom contract through FNB. FNB indicated that the contract was approved in principal. However, when the FNB agent contacted me to finalise the contract, they did a check with Vodacom to see if I qualified The agent informed me that based on account history dating back to a ...
My car was in a accident on Monday the 06 January 2014 i received Good service from the claims department until i saw the pictures taken by the assessor. Some of the pictures shown in the report is not the true reflection of what the condition of the car was in. On the report i was quoted for power ...
I only ever have good service from this company - I would like to compliment them on having an extremely efficient call centre and very helpful and pleasant staff. ...
You guys have far too many divisions and the dropped call rate must be immense! I have called 9 times this afternoon and once this morning. This morning I was told your systems are offline and I must callback in 2-3 hours. I called back 3.5 hours later and I managed to speak to 3 people out of the ...