I have been trying to get through to Telkom for weeks. I need to move/cancel my line as I'm moving at the end of the week. Nobody answers the phone at the call centre. I've been on hold for 30 minutes at a time before the call drops. PLEASE CAN SOMEBODY GET BACK TO ME!!!??? THIS IS TOTALLY ...
My sim was suspended on 21 Jan 14 due to outstanding payment, 8ta debited my account on 24 Jan 14. The following day, I requested 8ta to activate my sim, however the consultant failed and I requested a manager, however I was transferred to Zandile Masilela (team leader), I explained to her that I ...
I called in to add my cellphone & change my car hire option. Diego was efficient & made me at ease the whole call. If only all consultants knew that a smile on a call goes a long way. Will most definitely be calling again & will be sure to ask for him. ...
I called vodacom to cancell my contract on october and they only cancelled one number and called again to find out why only one number was cancelled they told me that they will cancell both and credit the account with the difference, only now in jan i got a letter from their collections stating ...
Dealt with Daron on a previous claim in the past, and when i needed to lodge an insurance claim so early in the new year, i thought im going to take a chance, bypass the call center and email him directly to ask him to lodge the claim. he phoned me within minutes of receiving my email, explaining ...
For the past year I have had a discount on my 75 MB bundle, now, in January 2014, with no notice at all, this discount suddenly vanishes. I phoned the support center 808 number, but after waiting for about 10 minutes for someone to answer, I gave up. It is very frustrating not to be able to speak ...