In the past week I have contacted Absa's call centres twice with separate queries (one for my credit card and one for my savings account). Both times I hold for at least five minutes before an agent answered. The agents are very efficient and helpful but it still takes about another five minutes to ...
On my previous complaint launched Tuesday 21/01/201 (complaint reference is 401019.) a employee of FNB phoned me to "help" but after I told him my problem he told me the same story as the branch and said he will get back to me but untill now no response, FNB HOW CAN WE NOT HELP YOU STILL? ...
My Nedbank account was debited by Loan Tracer (I see many complaints about them as well) without my knowledge. I was sent back and forth between Nedbank, Standard Bank and Loan Tracer yesterday, and still no joy. Nedbank is so unhelpful and not willing to assist me reversing a debit order that was ...
Hi. I have been battling for several months now to get 2 debit orders stopped from Platinum life. Every month i hae to call Nedbank to have this reversed after placing stop paymentswith both, due to amounts differing every month. When some ridiculous amount was deducted again this morning, i was ...
Last year around October or earlier, I called Cell C and requested that my three contracts must be combined into one bill and will pay one invoice every last day of the month. Well according to Cell C this was done. It is comfirmed also on the system, says one cosultant. However every 15th of the ...
Early in January I received a SMS from VPC stating that I owed them R389. I contact the call centre and spoke to Nolundi. I requested invoice and statement so that I could make a payment. She promised it would be sent. About a hour later I received a mail stating that I owed R1146.00. I contacted ...