Thank you for the great service given for my technical problems. and suggesting free upgrade products. you were respectful, patient and took initiative. I was not an easy client (technologically challenged) but you managed me so well. ...
I couldnt make payment on my loans for 2 months. In December, i phoned the call centre and made an arrangement, which was exepted. This month, they debited my account twice. When i phoned them on Saturday, i spoke to Lunga. He told me that the refund will be in my account by latest Tuesday, as i ...
I have had a truworths account for a while now. recently I over-indebted myself and immediately sent an email to truworths informing them of my situation and making a payment arrangement. I emailed them 2x but never heard from them. last week I sent them a fax again but never heard from them. ...
I reversed my payments for African Bank in December however when i returned from holiday in January i called and made arrangements, i was called by an agent one week later informing me that i need to make payment arragements for my loans i explianed that i already did however she claimed there was ...
Yesterday i called the call centre to have my suspended line reconnected.eventually after 3 hours i got through. the agent advised she cannot do this (despite it being done many times before). i asked to speak to her manager, which i then waited for ten minutes. eventually her "manager" ...
I was very impressed when I received a call about discussing my insurance premium from one of your budget consultants, I could not get his name, sounded like Ofiso (?) but he was so pleasant, even through he could not assist with regards to reducing my premium, he was very friendly and easy to ...