I inadvertently called the Dial direct "small claims" call centre instead of the main call centre. Cheyan Singh answered the phone and informed me that I called the incorrect number. However, as part of the call he checked my details and he reduced by premiums without me asking. Cheyan ...
I phoned in at 12:33 ans spoke to Amanda requesting the outstanding amount on my credit card & loan. She kept me on hold for 5 minutes. I then phoned in at 12:39 and spoke to Lizzy, she wanted my cell number because apparently African Bank doesn't have it, that's a load of. African bank smses ...
I have been trying everyday for a full week to get through to Telkom's call centre as I wish to cancel my Telkom line, but without any success. I just cannot get through to the call centre. How am I supposed to cancel my line? Our Telkom branch closed in our town and when I am able to go the other ...
Phoned the call centre on 28 Nov 13 for a monthly usage summary for the previous 6 months on my Broadband Lite data contract. Was told it would take 7 days to get. By Mon 9/12, I'd heard nothing, so phoned the MTN call centre again. I'm now told it takes between 10-15 days and I should wait until ...
I took a contract in November with Cell C, and got a new phone. the phone was not functioning properly, i returned the phone to Cell C, and was informed that my contract had been cancelled. In December 2013, an attempt was made for a debit order on my account, I did not notice this. and now, when i ...
In September 2013, i purchased 3 kit-kat ice creams from my local convenience store. The cone was stale and broken. I was so upset that i called Nestle'consumer line to complain. The lady apologised and promised to send me vouchers to compensate me. The vouchers never arrived!! I called back in ...