14/08/2013: I called Medihelp to find out what the procedure is if one of my dependents were to visit an out-of-network GP - I spoke to Charles who said no auth is necessary and I should just submit the account afterwards. 28/08/2013: After my husband visited the out-of-nework GP I phoned Medihelp ...
I have a Capfin loan of which I have been paying in the last three months. None of the payments have been accurately recorded on my credit report and even with proof being sent to their lawyers no one seems to want to rectify the problem. I have also asked for my updated balance so I can close the ...
I tried dealing with this issue privately for nearly 3 months but received an invoice for R4, 500 this morning for a handset I returned more than 2 months ago. I signed a new contract on 28 June 2013 and received a new handset. On activation I requested to keep my old Vodacom number.By the 4th of ...
I HAVE LOGGED A COMPLAINT IN MAY AND I WAS ADVISED IT HAS BEEN RESOLVED AND I WAS HAPPY AS I RECEIVED A LETTER CONFIRMING TAHT MY CONTRACT HAS BEEN CANCELLED AND I DO NOT OWE CELL C ANYMORE. TO MY SURPRISE I WAS CONTACTED BY JULIANNE YESTERDAY WHO DEMANDED PAYMENT FROM ME, HE ADVISED TAHT I HAVE ...
I recently changed form a mtn contract to a pay as u go. with the aim to change to vodacom. I have been a loyal mtn contract user since the 90's. During the "migration" I have lost R2000 rand worth of airtime. OK (i suppose) that's the cost of changing providers. But to my dismay... I ...
I never thought it was possible that you could still get such excellent service from a call centre. I call Vodacom on the evening of12.09.2013 because I had a problem with my BIS and network, and I was dreading having to phone the call centre cause you always get service. But this time I spoke to ...