AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - ONCE AGAIN CELL C ME UP! | #207648

Cell C
ONCE AGAIN CELL C ME UP!

I HAVE LOGGED A COMPLAINT IN MAY AND I WAS ADVISED IT HAS BEEN RESOLVED AND I WAS HAPPY AS I RECEIVED A LETTER CONFIRMING TAHT MY CONTRACT HAS BEEN CANCELLED AND I DO NOT OWE CELL C ANYMORE.

TO MY SURPRISE I WAS CONTACTED BY JULIANNE YESTERDAY WHO DEMANDED PAYMENT FROM ME, HE ADVISED TAHT I HAVE BEEN HANDED OVER TO THEIR LEGAL DEPARTMENT, I THEN CALLED THEIR CALL CENTRE YESTERDAY AND I WAS ADVISED TO PAY THE AMOUNT OUTSTANDING, I REQUESTED FOR THEM TO PROVIDE ME WITH THE BREAKDOWN OF THE R800 I AM OWING AND NOBODY COULD ADVISE, I WAS GIVEN A REF NUMBER AND ADVISED I WILL BE CONTACTED TODAY AND I DID NOT RECEIVE ANY CALL...

I HAVE BEEN LISTED FOR SERVICE THAT I AM NOT EVEN GETTING.

Date:

Company: Cell C

Country: South Africa   City: Call centre

Category: Telecommunications

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