I have been a client of Cell C since January 2013. My boyfriend (who lives in Dbn) ported his number to Cell C in April so that we could use the supercharge bonuses because we are dating long distance. But it seems that Cell C has been charging me money for calls and not using my free minutes. I ...
Friendly, efficient, concientious. Just a few words I can use to describe Julia. Wow, every call center should be filled with staff like her. Well done, OUTsurance, not only do you offer great insurance products, your employees are also very well trained and exubes feelings of trust in your clients ...
I am very unhappy with your service. I email your office on the 10th of September asking to cancel my policy with Virgin Insurance. I received a read receipt, but no reply to my email. Today when I called, the call centre staff told me that you have a backlog on emails. He then offered to help me ...
I have cancelled my contract with Cell C and they collected the contract and the modem was collected and today the modem was resent to me ...
I regret the day I took a new contract with Vodacom the sales lady did not explain that I had to pay the first bill within 24-72 hours of activation, After they had delivered an incorrect phone I had it sent back and a correct one was delivered after a week only managed to start using the phone on ...
On Friday 09/09/2013 I visited Fnb Branch to reverse my outsurance debit order as i have cancelled my insurance policy, after requesting the reversal the consultant at FNB informed me that she can not do the reversal because of the fact that FNB and OUTsurance are partners thus I DO NOT HAVE ...