I have an account with Vodacom. It is currently softlocked. I phoned to the call centre on 0821111 and 0821946 and requested to deactivate a few of the services on the account and was told that it cannot be changed because it is currently softlocked. I then asked if my contract could change from ...
I lost my phone two weeks, I sent through my claims form and all required documents. I was promised I will receive my handset within 72 hours of the claim being processed. its been two weeks now and I am still waiting for a handset to be delivered. I called through and spoke to another consultant ...
I Phone monday (09/09) to purchase data bundle. Spoke to Tersia. She said it will be activated within 24 hours. NO DATA BUNDLE RECEIVED! Tue (10/09) late afternoon I phone again and spoke to Luandle(?). She said that Tersia did something wrong, but she will fix it and a sms is sending while we ...
I called to discontinue the insurance on my motor vehicle and insure my new vehicle and it was handled with promptness and courtesy, Thank you Bongani Kambule ...
I just want to say thank you to Ricardo at the DHL call centre for his quick and efficient assistance!! Working at a company with a call centre myself and knowing how things go - you are a star Ricardo!!! Thanks a million!! Query sorted out quick-quick :) ...
A MTN account was created using my ID, i suspect this was when i applied for car finance. The 1st month MTN debited R100, the month after R300 and that's when i realised something wasn't right and tried to cancel this account. I went in-store to MTN and cancelled the account at The Glen Shopping ...