I have had a very simple request. Change the details of my employee's address on her policy and mail through a new policy schedule/Details. But the problem is, my employee is not financially literate, and needs my assistance to communicate basic details. I was initially rude to the consultant, ...
Groupon Call Centre employees I have dealt with have the worst attitude toward clients that I have experienced in a very long time!! I think they believe that it doesn't matter how they treat their clients because 'Oh well, we're so popular'! And this includes a so called Manager - Kelly! This ...
I am so livid I could spit fire. I want my account closed as I am so done with you. I am unable to access my internet banking for over a week. I called your incompetent online banking on 25/09. Please trace that call and hear what your pple speak. I went to the Tygervalley branch to fix your in my ...
Channel Life has not been debiting my account for the monthly premiums and I have not had any joy to find out why. I have three policies with them, and when I called their call centre they told me that they could not pick up my ID number how is this possible when they have been debiting my account ...
Virgin has not sorted my billing out yet, was inform via email that funds will be refunded. Contacted the Call Centre & was cut when I requested to speak to the Teamleader. Phone again spoke to Bongani & requested to speak to his team leader was informed that she was busy with another ...
We took out a hospital plan about 2 years ago from Alexander Forbes and after numerous calls am still waiting for our contract. Everytime we phone they promise to post the contract but we never receive anything. So we are paying every month but are not sure what we are covered for. ...