Ive been calling the call centre trying to get help with regards to the billing on my account and all i get is abd attitude. this company says i owe them but they never notified me that my account is in arreas whn ever i request a statement they say they r sending it but thanks to Bongani Mahlangu ...
I downgraded my health plan last week because of changes in my employment conditions. Only when I tried to get my medication at the pharmacy did I realise that the new option has no Above Threshold benefit. This was 100% my error as I should have read the plan details better. Changing option also ...
When calling regarding my insurance today it was such a pleasure dealing with Brent. He firstly called me back because my line was bad, he was so friendly and helpful and his service exceeded my expectations. Fantastic employee, outstanding service, I would not think twice to refer my friends and ...
I applied for Medical aid, was assisted by another very respectable and efficient young man by the name of Jovi. I had to complete some forms for the final procession. Unfortunately there was some kind of miss understanding regarding the forms, the debit orders etc, and on the other hand my ...
I called the Call Centre requesting an Insurance Quotation, upon completing all the necessary questions asked by the agent, he advised me that my Premium will be R1277, but upon receiving the Quotation via email, i then saw a different story, the Quotation was now stating that the Premium will be ...
I phoned the call centre this morning in regards to query I had on my account. Long story short, I made a deposit to Vodacom Directly on the 27th of Sept to rectify the instalment that was behind, yet on the 30th of Sept the full amount was deducted via debit order anyway. So I explained it to the ...