I just got a phone call from one of your consultants telling me that all Vodacom Prepaid customers have to go onto a R 99 per month contract for 24 months. I listened to him because obviously I was being mislead to listen. After his sales pitch I asked him again if this is compulsory to which he ...
Een calling the call centre for 3 days with no response. Call logged on the 19th September 2013 and i have not been given feedback on my account since i logged the call. Need urgent assistance. ...
I have ordered a new bin on 31/1/2013 got a reference number the man said it would take 7 - 10 working days for the bin to be delivered. I am still waiting for the bin. I can not get through on the number that was given to me to phone 011, the option 1 just cuts off, if you lucky and get through ...
I HAVE A POLICY WITH BUDGET FOR WHICH I PAY R1050 FOR A POLO VIVO AND LIVE IN MIDRAND IN A SECURE COMPLEX WITH SECURITY 24/7. THIS MONEY IS HIGH ENOUGH BUT NOW SOMEONE AT BUDGET WENT AND ADDED A VALUE ADDED SERVICE WITHOUT MY APPROVAL FOR AN AMOUNT OF R239. I RECEIVED A LETTER ON THE 22ND AND ...
I was high jacked. Fortunately the police recovered my Vehicle, I reported this to the insurance on Saturday 28 September. The guy got away with key and also my car is not driving as it used to. What is concerning is that the guys could be watching me and/or following me since they have the other ...
I Phoned Vodacom Customer Care line this morning regarding my debit order that went off my account as it was a much larger amount than I agreed on and signed for. The person on the other end of the line was very rude and also could not speak proper English. So the communication was very difficult ...