After very unsatisfactory service I decided to go ahead with the insurance, WOW WHAT A MISTAKE. They debited my account of R1400 on the 2nd October, my insurance wasnt even properly covered, now today being the 4th the premium goes up to R1529. more than a R100 increase in 2 days. STUFF YOU AUTO ...
I have tried calling the call centre on several occasions to cancel my subscription and each time I am placed on hold for over 10 minutes with no response. ...
Since July 2013 I have been trying to get a Debit order with mtn and phoning the call centre every month because they keep on sending me an sms that my account is in arrears. i phone again this morning because i received a sms yesterday that my account has been suspended and Prudance Ntuli tells me ...
I had an accident on 28 September, Ashraf has been in contact with me the entire time and advising me of the process along the way, the vehicle has not been repaired yet but I have been made aware of the process every step of the way so far. It has been a pleasure dealing with Ashraf, he has been ...
I am really horrified at the service customers receive in this country, I applied for a loan and was send this QQ form, still waiting after this lady informed me that she is having problems entering my details into the system, and she will get back to me after speaking to the supervisor. Since I ...
My call balance did not roll over to September 2013. I called the call centre on 23 Sept 2013 and was given reference number 2693181. I was told it would take 3 to 4 days. I have called 4 times since and every time the response is that an escalation e-mail will be sent for urgent attention. ...