I am a MiWay client who was approached by OutSurance with a better premium. I thereafter contacted MiWay which in turn gave me a policy with zero-excess (I did not request the zero-excess). Thereafter I had to struggle for two months whereby MiWay didn't deduct my premiums and I had to contact them ...
I needed a life insurance quote and had the good fortune of being able to speak to Joel. He definitely lived up to Outsurance's reputation by "bending over backwards". Thank you Joel for excellent service. ...
Can some please contact me re charges going off my account on the first of every month named CBP to the total value of R223.65. I am on silver package of R79 p/m and do nto understand why extra charges go off my account. ...
I upgrade my cell phone contract at Virgin Mobile to Galaxy S4 and do the necessary paper work in the beginning of July. The 2 of September comes and get a surprise amount of R500 rand extra coming off my account. I phone Virgin mobile call center and they tell me it is because i renewed my ...
Phoned the call centre on 0860 879 900 and had to hold on for 15 minutes listening to the worst IVR (Interactive Voice Response) ever, before getting tired of wasting my money holding on for a company with No clue what Customer Service is. The call was not even answered!!! Unacceptable!!! Truely ...
I would like to say a word of thanks for the great service Lesego Keikabile delivered, she responded to my problem, the problem could not be sorted straight away as she needed activation from different dept. but she has confirmed with me that she will call me back within the morning hours, I really ...