I've been trying for weeks to get price list for the funeral policy but with no luck. Its so frustrating to deal with your helpless call center agents who dont have even interest in answering the phones. Im your client and I demand a good service. I can not go to the branch everytime i need a ...
I have been trying to make a booking on the Shozoloza Meyl for the past 2 months now. I sent an email more than a month and half ago and i am still waiting on a reply. This after calling the call centre and being on hold for 10 minutes at a time without even speaking to anyone! Today 14/11 i called ...
The Call Centre asked me to 'type-in' my PIN then went ahead and tried to convince me that typing it onto a phone is not divulging it. As I was not prepared to do this, they refused to assist me - which was, as usual, done in a very friendly, very polite and absolutely useless way. ...
About 2 weeks ago Telkom decides to cut my line. Caled them they said line disconnected due to non payment. I make a payment and still not reconnected. Call Telkom they say they cut my line-cannot give me a valid reason for this! So they come to install a brand new line. Technician leaves with RED ...
CLIENT SERVICES Re: Letter Jan Wardeck 14 Nov 2013 I'm horrified to note an increase in premiums from R 491, 15 to R 703, 25 in respect of the Daihatsu Terios. Noting - NO CLAIMS since this vehicle came onto your system. Is this how you reward customers? The fact that as clients we not apprised of ...
ON THE 15TH OF OCTOBER I CONTACTED VODACOM DEPARTMENT TO INVESTIGATE WHY MY DONGLE ACOUTNT IS OVER R80000. THEY SAID IT WOULD TAKE 14 WORKING DAYS TO COME BACK TO ME. REF NO S3-T3C2E-EMC7C. DURING THIS TIME I HAVE PHONED 2 TIMES TO FIND OUT WHAT IS HAPPENING AND EACH TIME THE CALL CENTRE TOLD ME ...