All I can say is CUSTOMER SERVICE at CADBURY is absolutely NO HELP and extremely RUDE. Please before putting consultants on the phone to deal with customers put them on training. DISGUSTED by such a big company! ...
A few weeks ago, I signed up for a speed stick- data bundle to be able to access the internet from my PC. On enquiry I asked to the connct and speed was quick and I was told that it was. Since we have received the speed stick, it has taken me over an hour and a half this morning to access facebook ...
I applied for a line on Oct 30th, it was approved and i asked for the line to be installed on Nov 15th. The person on the line said it was no issue at all and i would not need to worry. someone would call to confirm. I never got a single call from anyone. On phoning on Nov 13th to confirm all was ...
I spoke to the call centre last week, asking the consultant to recalculate my instalments over the 6 month period. She seemed nice enough and assured me she would have it done by Tuesday at the latest. It's now Friday and nothing has been done so it seems to me your consultants just answer the ...
I received my account and was told that I have r33.05 outstanding which was not true as I have R4000 credit on my account. Had to wait 8 min for a reply and then asked so many security questions and all I wanted to know what the status of my account is. The person at vodacom was rude and ...
I've been credited R39 for a few months, I enquired at CNA how to cancel something I didn't even sign up for and they said that I have to personally go into Edgars and cancel it there. I don't have time to go there when I didn't even sign up for it? Please can someone contact me on 076 101 33 98 ...