I entered my details on the Vodacom website to be contacted when the iPhone 5s would be available. I received this call on Wednesday evening (13/11) (from number: 082 178 4400). The woman on the phone made it clear that I would receive my phone today - 15 November (she did also mention that there ...
I am a loyal Vodacom user, that has a high montly bill every month. I have never paid late or missed a payment. Yet, in the last month my roaming was cancelled with no notice from Vodacom. I called Vodacom early October to confirm my roaming was on, which they did - only to get to Angola and not ...
Elon Mathipa, when will my query be resolved? I think I've now been trying for AT LEAST 3 weeks. Karin du Toit ...
I would like to thank Lerato Molatudi for her excellent and proficient service. She guided me through my query with a great attitude and made sure that I understood what she was explaining. This is my first experience with Cell C and i must say that it was a good one. Please let Lerato know that I ...
I have been a client of Virgin Mobile since 2011. I have always had poor service from the call centre. The waiting time has always been linger than 5 minutes. If it wasn't for that fact that I call in for free I would not call in at all. Today (15.11.2013 09:00 - 09:30 am) I call in twice to get my ...
I posted my previous issue to get a better result in communicaton. I finally spoke to a Telkom agent who was not willing to listen to my frustration about the poor service and bad communication, all because I had received the package, after I did all of the running around myself. All the agent care ...