I called in to query an UNUSUALLY high bill on the 02/11/2013 and was told that i had incurred R900 in data charges. i disputed this and was given a reference no and was told verbally that i would get a response within 2 working days later that day i received a message telling me i would now have ...
Yesterday I got a call from 084145 and when I answered I WAS PUT ON HOLD!!! Today I missed the call but got a voice mail message of the staff having a royal time in the call centre. If you want to sell me another contract, don't bother. For anything else, send me an e-mail! ...
I HAVE A HUGE PROBLEM WITH CELL C!!! SINCE MY UPGRADE IN SEPTEMBER, THEY HAVE BILLED ME FOR "HIDDEN COSTS" THAT WAS NOT AT ANY STAGE OR TIME DISCLOSED TO ME. THIS IS IN CONTRAVENTION OF THE CONSUMER PROTECTION ACT & I INTEND TO ALSO LODGE A COMPLAINT AGAINST THEM WITH THE TRIBUNAL. ...
Its always good to give credit where its due. Despite the fact that I was cancelling my policy with them, Kelebogile was very friendly and was willing to inform me of additional services that I had taken but had forgetten to cancel which would have cost me to call and cancel seperately. I wouldn't ...
I have had endless problems with momentum. No one knows anything when I call. I called the beginning of the year to enquire if I could still go to medicross, they said yes, then no, then yes... My GP knows more about this medical aid than the consultants do. I have medical bills pending. I have to ...
After spending hours on the phone trying to arrange that I get the needed security clearance to act on behalf of my mother regarding her cellphone contract, I was met with the worst attitude ever by the agents I spoke to. Vodacom claims that an upgrade took place on a contract but weeks later still ...